Dorit Efrat-Treister
Overview
Explore the profile of Dorit Efrat-Treister including associated specialties, affiliations and a list of published articles.
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Articles
8
Citations
21
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Recent Articles
1.
Fuchs G, Efrat-Treister D, Westphal M
Tour Manag
. 2023 Jun;
100:104809.
PMID: 37387777
We investigate how risk perceptions and psychological distance impacted people's travel intentions during Covid-19. Our findings reveal that traveling to a high-risk destination increased people's risk perceptions of Covid-19, and...
2.
Reyt J, Efrat-Treister D, Altman D, Shapira C, Eisenman A, Rafaeli A
J Occup Health Psychol
. 2022 Jul;
28(3):204.
PMID: 35834187
Reports an error in "When the medium massages perceptions: Personal (vs. public) displays of information reduce crowding perceptions and outsider mistreatment of frontline staff" by Jean-Nicolas Reyt, Dorit Efrat-Treister, Daniel...
3.
Reyt J, Efrat-Treister D, Altman D, Shapira C, Eisenman A, Rafaeli A
J Occup Health Psychol
. 2022 Feb;
27(1):164-178.
PMID: 35143247
Crowded waiting areas are volatile environments, where seemingly ordinary people often get frustrated and mistreat frontline staff. Given that crowding is an exogenous factor in many industries (e.g., retail, healthcare),...
4.
Lisak A, Efrat-Treister D, Glikson E, Zeldetz V, Schwarzfuchs D
PLoS One
. 2021 Sep;
16(9):e0256513.
PMID: 34473754
Introduction: Reducing aggressive tendencies among care receivers in the emergency department has great economic and psychological benefits for care receivers, staff, and health care organizations. In a study conducted in...
5.
Efrat-Treister D, Moriah H, Rafaeli A
PLoS One
. 2020 Jan;
15(1):e0227729.
PMID: 31995583
Introduction: Waiting is inevitable for customers of service organizations, yet having to wait can trigger aggression by care receivers toward hospital staff. We explore the effect of waiting times on...
6.
Efrat-Treister D, Cheshin A, Harari D, Agasi S, Moriah H, Admi H, et al.
PLoS One
. 2019 Jul;
14(7):e0220395.
PMID: 31335879
[This corrects the article DOI: 10.1371/journal.pone.0218184.].
7.
Efrat-Treister D, Cheshin A, Harari D, Rafaeli A, Agasi S, Moriah H, et al.
PLoS One
. 2019 Jun;
14(6):e0218184.
PMID: 31233514
Introduction: Queues are inherent to service encounters, as it is not always possible to provide service to all clients at the exact moment they request service. Queues involve waiting for...
8.
Miron-Spektor E, Efrat-Treister D, Rafaeli A, Schwarz-Cohen O
J Appl Psychol
. 2011 May;
96(5):1065-75.
PMID: 21574675
The authors examine whether and how observing anger influences thinking processes and problem-solving ability. In 3 studies, the authors show that participants who listened to an angry customer were more...