Telephone Triage in Western Australia

Overview

Journal Med J Aust

Specialty General Medicine

Date 2002 Apr 9

PMID 11936303

Citations 11

Authors

Valendar F Turner

Peter J Bentley

Sharon A Hodgson

Peter J Collard

Rosalia Drimatis

Catherine Rabune

Andrew J Wilson

Affiliations

Soon will be listed here.

Abstract

We describe the development and operations of the first large-scale Australian medical telephone triage centre. Studies have commenced to evaluate efficacy and safety of the service, as well as gauge the impact on demand for healthcare services.

Citing Articles

ABCD approach at the #7119 center, telephone triage system in Tokyo, Japan; a retrospective cohort study.

Sakurai A, Ohta S, Oda J, Muguruma T, Abe T, Morimura N BMC Emerg Med. 2022; 22(1):66.

PMID: 35439949 PMC: 9020061. DOI: 10.1186/s12873-022-00625-5.

Revision of the Protocol of the Telephone Triage System in Tokyo, Japan.

Sakurai A, Oda J, Muguruma T, Kim S, Ohta S, Abe T Emerg Med Int. 2021; 2021:8832192.

PMID: 33996156 PMC: 8081606. DOI: 10.1155/2021/8832192.

"Telephone consultation for medical emergencies" - development, implementation and evaluation of a course in identifying and handling medical emergencies via telephone for 5 year medical students.

Brem B, Schnabel K, Woermann U, Hari R, Pless A GMS J Med Educ. 2021; 38(3):Doc63.

PMID: 33824899 PMC: 7994869. DOI: 10.3205/zma001459.

Age and Sex Differences in the Use of Emergency Telephone Consultation Services in Saitama, Japan: A Population-Based Observational Study.

Nakamura A, Manabe T, Teraura H, Kotani K Int J Environ Res Public Health. 2020; 17(1).

PMID: 31888058 PMC: 6982294. DOI: 10.3390/ijerph17010185.

Attributes and circumstances that induce inappropriate health services demand: a study of the health sector in Brazil.

Guimaraes Jr D, Soares E, Junior G, Medeiros D BMC Health Serv Res. 2015; 15:65.

PMID: 25885287 PMC: 4339295. DOI: 10.1186/s12913-015-0728-0.