A Framework for the Continual Improvement of Health Care: Building and Applying Professional and Improvement Knowledge to Test Changes in Daily Work

Overview

Journal Jt Comm J Qual Improv

Specialty Health Services

Date 1993 Oct 1

PMID 8252125

Citations 61

Authors

P B Batalden

P K Stoltz

Affiliations

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Abstract

We seem to lack a well-defined, comprehensive, and shared understanding of what is required for the continual improvement of health care--at the organizational and the industry levels. This article presents a framework that defines the new body of knowledge which, when joined with the professional knowledge of health care workers, can make continual improvement possible; and gives requirements for building and applying this knowledge to bring about improvement in health care organizations.

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