The Impact of the Coronavirus (COVID-19) Pandemic on Outpatient Services-An Analysis of Patient Feedback of Virtual Outpatient Clinics in a Tertiary Teaching Center With a Focus on Musculoskeletal and Rheumatology Services

Overview

Journal J Patient Exp

Specialty Health Services

Date 2021 Jun 28

PMID 34179426

Citations 4

Authors

Swetha Byravan

Kehinde Sunmboye

Affiliations

Soon will be listed here.

Abstract

The pandemic has resulted in many changes to health services, one of these is the shift from face-to-face consultations to virtual ones across all specialities. As the pandemic continues with no end in sight it seems that virtual consultations will continue for the foreseeable future. In this article, we analyze the patient feedback so far to virtual consultations in a large tertiary center and use this opportunity to reflect on this new service. We have a particular interest in musculoskeletal services as this is largely an outpatient-based speciality and the pandemic has consequently resulted in significant changes in practice. We also consider whether virtual clinics is a sustainable service post-COVID-19 and the benefits and disadvantages of this.

Citing Articles

Home-Based Telemedicine in Rheumatology-A Scoping Review.

Venuturupalli S, Peck A, Jinka Y, Fortune N, Davuluri N, Nowell W ACR Open Rheumatol. 2024; 6(5):312-320.

PMID: 38456334 PMC: 11089445. DOI: 10.1002/acr2.11660.

What are COVID-19 Patient Preferences for and Experiences with Virtual Care? Findings From a Scoping Review.

Chung-Lee L, Catallo C, Meade A J Patient Exp. 2023; 10:23743735231215603.

PMID: 38026065 PMC: 10664431. DOI: 10.1177/23743735231215603.

Experiences of patients and health care professionals on the quality of telephone follow-up care during the COVID-19 pandemic: a large qualitative study in a multidisciplinary academic setting.

van Erkel F, Pet M, Bossink E, van de Graaf C, Hodes M, van Ogtrop S BMJ Open. 2022; 12(3):e058361.

PMID: 35273062 PMC: 8914397. DOI: 10.1136/bmjopen-2021-058361.

Cancer Treatment During COVID-19: A Qualitative Analysis of Patient-Perceived Risks and Experiences with Virtual Care.

Lesley G, Tahmasebi H, Meti N, Wright F, Thawer A, Cheung M J Patient Exp. 2021; 8:23743735211039328.

PMID: 34485693 PMC: 8411616. DOI: 10.1177/23743735211039328.

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