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Development of a Structured Communication and Counseling Skills Course for Pharmacy Students: A Simulation-based Approach

Overview
Specialty Pharmacology
Date 2021 Apr 27
PMID 33902256
Citations 2
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Abstract

Objectives: We aimed to develop a structured communication and counseling education program to improve pharmacy students' skills. Then, we objectively assessed this program by using simulated patients. The program aims to improve pharmacy students' communication and counseling skills by using a patient-centered approach.

Materials And Methods: The study was conducted in three stages. First, a "Pharmacist-Patient Communication and Counseling Skills" education program was developed. Second, this program was implemented for pharmacy students. Third, the program was tested on volunteer students and evaluated for its effectiveness.

Results: The education program had a very large effect (Cohen's d: 6.074) on improving students' communication and counseling skills, especially their empathy skills.

Conclusion: The education program achieved its goals. After demonstrating the program's success, a course was added to the pharmacy curriculum, and a communication skills laboratory was established in the school.

Citing Articles

Comparison of Students' Self-Assessment and Simulated Patient Assessment in a Patient Counseling Evaluation and Perceived Importance of Communication Skills.

Wettergreen S, Pearson M, Scoular S Pharmacy (Basel). 2022; 10(6).

PMID: 36548333 PMC: 9787712. DOI: 10.3390/pharmacy10060177.


A qualitative exploration of mental health services provided in community pharmacies.

Crespo-Gonzalez C, Dineen-Griffin S, Rae J, Hill R PLoS One. 2022; 17(5):e0268259.

PMID: 35551556 PMC: 9098086. DOI: 10.1371/journal.pone.0268259.

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