Taiwan Quality Indicator Project and Hospital Productivity Growth

Overview

Journal Omega

Date 2020 Apr 15

PMID 32287927

Citations 17

Authors

Shyr-Juh Chang

Hsing-Chin Hsiao

Li-Hua Huang

Hsihui Chang

Affiliations

Soon will be listed here.

Abstract

The Taiwan Quality Indicator Project (TQIP) is a quality management program that measures and monitors the healthcare quality of hospitals in Taiwan. This paper examines the impact of TQIP participation on hospital productivity growth with the application of the Malmquist productivity change index based on data envelopment analysis (DEA). Analyzing operations data from 31 TQIP regional hospitals over the period 1998-2004, we find that TQIP hospitals improved their productivity in the post-TQIP period. This improvement is attributable to quality change and relative efficiency progress. The simultaneous enhancement in both quality and relative efficiency coincides with the philosophy of total quality management (TQM) spirit, and confirms the efficiency improvement and quality assurance functions of TQIP.

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