Human-Centered Design Thinking in Radiology

Design thinking is an innovative, human-centered approach to problem-solving. In design thinking, teams step away from immediate and reactionary approaches to complex problems in favor of novel, broader approaches. The key tenets of empathy and user-centered insights are emphasized. The primary objective in this holistic approach is to keep the needs, desires, and behaviors of all stakeholders involved in the ecosystem at the center of the design process. This approach creates more extensive, more diverse, and more productive teams in which each member is invested in the changes being designed and proposed. This review highlights the methodology, outcome metrics, advantages, and challenges of human-centered design in health care and radiology.