Eyes and Ears: Using Eye Tracking and Pupillometry to Understand Challenges to Speech Recognition

Although human speech recognition is often experienced as relatively effortless, a number of common challenges can render the task more difficult. Such challenges may originate in talkers (e.g., unfamiliar accents, varying speech styles), the environment (e.g. noise), or in listeners themselves (e.g., hearing loss, aging, different native language backgrounds). Each of these challenges can reduce the intelligibility of spoken language, but even when intelligibility remains high, they can place greater processing demands on listeners. Noisy conditions, for example, can lead to poorer recall for speech, even when it has been correctly understood. Speech intelligibility measures, memory tasks, and subjective reports of listener difficulty all provide critical information about the effects of such challenges on speech recognition. Eye tracking and pupillometry complement these methods by providing objective physiological measures of online cognitive processing during listening. Eye tracking records the moment-to-moment direction of listeners' visual attention, which is closely time-locked to unfolding speech signals, and pupillometry measures the moment-to-moment size of listeners' pupils, which dilate in response to increased cognitive load. In this paper, we review the uses of these two methods for studying challenges to speech recognition.