Validation of the Italian Version of the Patient Reported Experience Measures for Intermediate Care Services

Overview

Journal Patient Prefer Adherence

Date 2017 Oct 17

PMID 29033554

Citations 4

Authors

Sergio Cinocca

Paola Rucci

Concetta Randazzo

Elizabeth Teale

Davide Pianori

Emanuele Ciotti

Maria Pia Fantini

Affiliations

Soon will be listed here.

Abstract

Background: Intermediate care (IC) services are a key component of integrated care for elderly people, providing a link between hospital and home through provision of rehabilitation and health and social care. The Patient Reported Experience Measures (PREMs) are designed to measure user experience of care in IC settings.

Objective: To examine the feasibility and the scaling properties of the Italian version of PREMs questionnaires for use in IC services.

Methods: A cross-sectional survey was conducted on consecutive users of 1 home-based and 4 bed-based IC services in Emilia-Romagna (Italy). The main outcome measure was the PREMs questionnaire results. PREMs for each home- and bed-based IC services were translated, back-translated, and adapted through consensus among the members of the advisory board and pilot testing of face validity in 15 patients. A total of 199 questionnaires were returned from users of bed-based services and 185 were returned by mail from users of home-based services. The return rates and responses were examined. Mokken analysis was used to examine the scaling properties of the PREMs.

Results: Analysis performed on the bed-based PREMs (N=154) revealed that 13 items measured the same construct and formed a moderate-strength scale (Loevinger H=0.488) with good reliability (Cronbach's alpha =0.843). Analysis of home-based PREMs (N=134 records) revealed that 15 items constituted a strong scale (Loevinger H=0.543) with good reliability (Cronbach's alpha =0.875).

Conclusion: The Italian versions of the bed- and home-based IC-PREMs questionnaires proved to be valid and reliable tools to assess patients' experience of care. Future plans include monitoring user experience over time in the same facilities and in other Italian IC settings for between-service benchmarking.

Citing Articles

Validation and Clinical Application of the Japanese Version of the Patient-Reported Experience Measures for Intermediate Care Services: A Cross-Sectional Study.

Goto Y, Miura H Healthcare (Basel). 2024; 12(7).

PMID: 38610167 PMC: 11012065. DOI: 10.3390/healthcare12070743.

Patient Reported Experience Measure in Endoscopic Ultrasonography: The PREUS Study Protocol.

Apadula L, Capurso G, Ambrosi A, Arcidiacono P Nurs Rep. 2022; 12(1):59-64.

PMID: 35225893 PMC: 8883908. DOI: 10.3390/nursrep12010007.

Cancer Patient-Reported Experience Measures (PREMs) Regarding the Policies Implemented to Contain the Spread of Sars-CoV-2 and Vaccination Campaign at Veneto Institute of Oncology.

Caccese M, Imbevaro S, Feltrin A, Costardi D, Giordano N, Maran M Patient Prefer Adherence. 2022; 16:353-362.

PMID: 35173420 PMC: 8841696. DOI: 10.2147/PPA.S351771.

Patients' Satisfaction by SmileIn Totems in Radiotherapy: A Two-Year Mono-Institutional Experience.

Chiloiro G, Romano A, DAviero A, Dinapoli L, Zane E, Tenore A Healthcare (Basel). 2021; 9(10).

PMID: 34682948 PMC: 8535794. DOI: 10.3390/healthcare9101268.

References

Brown A, Ford T, Deighton J, Wolpert M . Satisfaction in child and adolescent mental health services: translating users' feedback into measurement. Adm Policy Ment Health. 2012; 41(4):434-46. DOI: 10.1007/s10488-012-0433-9. View

van Weel C, Schellevis F . Comorbidity and guidelines: conflicting interests. Lancet. 2006; 367(9510):550-1. DOI: 10.1016/S0140-6736(06)68198-1. View

Lagha E, Noble A, Smith A, Denvir M, Leslie S . Patient Reported Experience Measures (PREMs) in chronic heart failure. J R Coll Physicians Edinb. 2012; 42(4):301-5. DOI: 10.4997/JRCPE.2012.404. View

Bosworth A, Cox M, OBrien A, Jones P, Sargeant I, Elliott A . Development and Validation of a Patient Reported Experience Measure (PREM) for Patients with Rheumatoid Arthritis (RA) and other Rheumatic Conditions. Curr Rheumatol Rev. 2015; 11(1):1-7. DOI: 10.2174/1573397111666150522093712. View

Fremont A, Cleary P, Hargraves J, Rowe R, Jacobson N, Ayanian J . Patient-centered processes of care and long-term outcomes of myocardial infarction. J Gen Intern Med. 2002; 16(12):800-8. PMC: 1495308. View

Young J, Gladman J, Forsyth D, Holditch C . The second national audit of intermediate care. Age Ageing. 2014; 44(2):182-4. DOI: 10.1093/ageing/afu174. View

Barnett K, Mercer S, Norbury M, Watt G, Wyke S, Guthrie B . Epidemiology of multimorbidity and implications for health care, research, and medical education: a cross-sectional study. Lancet. 2012; 380(9836):37-43. DOI: 10.1016/S0140-6736(12)60240-2. View

Marrone G, Mellgren A, Eriksson L, Svedhem V . High Concordance between Self-Reported Adherence, Treatment Outcome and Satisfaction with Care Using a Nine-Item Health Questionnaire in InfCareHIV. PLoS One. 2016; 11(6):e0156916. PMC: 4911158. DOI: 10.1371/journal.pone.0156916. View

Jenkinson C, Coulter A, Bruster S . The Picker Patient Experience Questionnaire: development and validation using data from in-patient surveys in five countries. Int J Qual Health Care. 2002; 14(5):353-8. DOI: 10.1093/intqhc/14.5.353. View

10.

Genet N, Boerma W, Kringos D, Bouman A, Francke A, Fagerstrom C . Home care in Europe: a systematic literature review. BMC Health Serv Res. 2011; 11:207. PMC: 3170599. DOI: 10.1186/1472-6963-11-207. View

11.

Althubaiti A . Information bias in health research: definition, pitfalls, and adjustment methods. J Multidiscip Healthc. 2016; 9:211-7. PMC: 4862344. DOI: 10.2147/JMDH.S104807. View

12.

Male L, Noble A, Atkinson J, Marson T . Measuring patient experience: a systematic review to evaluate psychometric properties of patient reported experience measures (PREMs) for emergency care service provision. Int J Qual Health Care. 2017; 29(3):314-326. PMC: 5890873. DOI: 10.1093/intqhc/mzx027. View

13.

Etingen B, Miskevics S, LaVela S . Assessing the Associations of Patient-Reported Perceptions of Patient-Centered Care as Supplemental Measures of Health Care Quality in VA. J Gen Intern Med. 2016; 31 Suppl 1:10-20. PMC: 4803677. DOI: 10.1007/s11606-015-3557-2. View

14.

Salisbury C . Multimorbidity: redesigning health care for people who use it. Lancet. 2012; 380(9836):7-9. DOI: 10.1016/S0140-6736(12)60482-6. View

15.

Nugent R . Chronic diseases in developing countries: health and economic burdens. Ann N Y Acad Sci. 2008; 1136:70-9. DOI: 10.1196/annals.1425.027. View

16.

Krska J, Katusiime B, Corlett S . Validation of an instrument to measure patients' experiences of medicine use: the Living with Medicines Questionnaire. Patient Prefer Adherence. 2017; 11:671-679. PMC: 5378470. DOI: 10.2147/PPA.S126647. View

17.

Lenzi J, Mongardi M, Rucci P, Di Ruscio E, Vizioli M, Randazzo C . Sociodemographic, clinical and organisational factors associated with delayed hospital discharges: a cross-sectional study. BMC Health Serv Res. 2014; 14:128. PMC: 3985597. DOI: 10.1186/1472-6963-14-128. View

18.

Lenzi J, Avaldi V, Rucci P, Pieri G, Fantini M . Burden of multimorbidity in relation to age, gender and immigrant status: a cross-sectional study based on administrative data. BMJ Open. 2016; 6(12):e012812. PMC: 5223687. DOI: 10.1136/bmjopen-2016-012812. View

19.

Smith S, Soubhi H, Fortin M, Hudon C, ODowd T . Managing patients with multimorbidity: systematic review of interventions in primary care and community settings. BMJ. 2012; 345:e5205. PMC: 3432635. DOI: 10.1136/bmj.e5205. View

20.

Teale E, Young J . A Patient Reported Experience Measure (PREM) for use by older people in community services. Age Ageing. 2015; 44(4):667-72. DOI: 10.1093/ageing/afv014. View