Physician Perception of the Role of the Patient Portal in Pediatric Health

Overview

Journal J Ambul Care Manage

Date 2017 Mar 29

PMID 28350637

Citations 7

Authors

Ruth A Bush

Cynthia D Connelly

Alexa Perez

Neilson Chan

Cynthia Kuelbs

George J Chiang

Affiliations

Soon will be listed here.

Abstract

The patient portal, increasingly available to patients, allows secure electronic communication with physicians. Although physician attitude toward the portal plays a crucial role in patient adoption, little information regarding physician opinion of the portal is available, with almost no information gathered in the pediatric environment. Using a mixed-methods approach, physicians in a large pediatric medical facility and integrated delivery network were surveyed using an online quantitative questionnaire and structured interviews. Physicians reported the portal's role in more communication efficiency for patients, parents, and providers. The portal's acceptance also introduces new challenges such as frequent questions from some parents and medical visit avoidance.

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