Assessing Women's Satisfaction with Family Planning Services in Mozambique

Overview

Journal J Fam Plann Reprod Health Care

Specialties Health Services
Reproductive Medicine

Date 2016 Sep 10

PMID 27609667

Citations 15

Authors

Leonardo Chavane

Martinho Dgedge

Patricia Bailey

Osvaldo Loquiha

Marc Aerts

Marleen Temmerman

Affiliations

Soon will be listed here.

Abstract

Background: The contraceptive prevalence rate in Mozambique was estimated as 11.3% in the last Demographic and Health Survey. The impact of family planning (FP) on women's health and on the reduction of maternal mortality is well known.

Methods: Acknowledging the importance of user satisfaction in the utilisation of health services, exit interviews were used to assess women's satisfaction with FP services in Mozambique. The survey, conducted in 174 health facilities, was representative at the national level, covered all provinces, and both urban and rural areas.

Results: Overall, 86% of respondents were satisfied with FP services, but issues such as insufficient supplies of oral contraceptives and the low quality of healthcare provider/client interactions were given as reasons for women's dissatisfaction.

Conclusion: Defined actions at the level of health service provision are needed to tackle the identified issues and ensure improved satisfaction with, and better utilisation of, FP services in Mozambique.

Citing Articles

Predictors of client satisfaction with family planning services in Ethiopia: a systematic review and meta-analysis.

Ferede Y, Tassew W, Zeleke A Front Glob Womens Health. 2025; 5():1430799.

PMID: 39839314 PMC: 11747235. DOI: 10.3389/fgwh.2024.1430799.

Level of client satisfaction among family planning service users in semi-pastoralist areas of Southeast Ethiopia: a mixed-methods study.

Eshetu H, Tesfaye D, Fantahun S, Birhanu B, Deffecho D, Teshager S Front Glob Womens Health. 2024; 5:1271115.

PMID: 39035126 PMC: 11258699. DOI: 10.3389/fgwh.2024.1271115.

Client satisfaction on family planning, its myths, and misconceptions among women in Wolaita zone, Southern Ethiopia: A mixed methods design.

Meskele M, Dake S, Sadamo F, Alemayehu M, Kebede A, Wolde W Heliyon. 2024; 10(13):e33424.

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Time spent at health facility is a key driver of patient satisfaction, but did not influence retention to HIV care: A serial cross-sectional study in Mozambique.

De Schacht C, Amorim G, Calvo L, Ntasis E, Van Rompaey S, Matsimbe J PLoS One. 2024; 19(4):e0299282.

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Sociodemographic Data and Factors That Influence Patient Satisfaction with the Occupational Health Service of the Tete Provincial Hospital, Mozambique, 2022.

Chico V, Bauhofer A, Bero D Patient Prefer Adherence. 2024; 18:649-655.

PMID: 38476593 PMC: 10929547. DOI: 10.2147/PPA.S452321.

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