Limitations of and Barriers to Using Performance Measurement: Purchasers' Perspectives

Overview

Journal Health Care Financ Rev

Specialty Health Services

Date 2014 Nov 6

PMID 25372184

Citations 4

Authors

Caren Ginsberg

Samantha Sheridan

Affiliations

Soon will be listed here.

Abstract

Although health plan performance data are becoming increasingly more available, many purchasers are still not using these data to make their purchasing decisions. In this article, we review barriers that private purchasers face to using performance data. In addition, we consider the effects of the larger health care purchasing environment and employers' quality improvement activities on their use of the data. We conclude that a variety of factors, including trends, the health care purchasing environment, characteristics of firms, and problems with performance data and their presentation to users create barriers to incorporating this information into health care decisionmaking.

Citing Articles

Development and impact of the Iranian hospital performance measurement program.

Aghaei Hashjin A, Kringos D, Manoochehri J, Aryankhesal A, Klazinga N BMC Health Serv Res. 2014; 14:448.

PMID: 25269656 PMC: 4263047. DOI: 10.1186/1472-6963-14-448.

Identifying perceived barriers to monitoring service quality among substance abuse treatment providers in South Africa.

Myers B, Petersen Z, Kader R, Koch J, Manderscheid R, Govender R BMC Psychiatry. 2014; 14:31.

PMID: 24499037 PMC: 3917424. DOI: 10.1186/1471-244X-14-31.

Including disenrollees in CAHPS managed care health plan assessment reporting.

Bender R, Lance T, Guess L Health Care Financ Rev. 2004; 25(1):67-79.

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Combining HEDIS indicators: a new approach to measuring plan performance.

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