Psychometric Properties of the Consumer Emergency Care Satisfaction Scale: Tested on Persons Accompanying Patients in Emergency Department

Overview

Journal J Nurs Care Qual

Specialty Nursing

Date 2008 Jun 20

PMID 18562872

Citations 6

Authors

Jimmie Kristensson

Anna Ekwall

Affiliations

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Abstract

The aim of this study was to investigate construct validity and internal consistency of a modified version of the Consumer Emergency Care Satisfaction Scale used on persons accompanying emergency department patients. The sample comprised 128 persons. The results showed satisfactory reliability, and an exploratory factor analysis revealed 3 factors: caring, teaching, and clinical competence. The modified version of this scale seems feasible and may be a useful tool for measuring satisfaction in persons accompanying patients in the emergency department.

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