Client-veterinarian Communication: Skills for Client Centered Dialogue and Shared Decision Making

Overview

Journal Vet Clin North Am Small Anim Pract

Specialty Veterinary Medicine

Date 2006 Dec 13

PMID 17162110

Citations 13

Authors

Karen K Cornell

Michelle Kopcha

Affiliations

Soon will be listed here.

Abstract

This article reviews three decision-making models for veterinary-client and physician-patient interactions and proposes adaptation of the 4E communication model from human medicine for application in veterinary-client interactions. These models incorporate specific communication skills for achieving the four components fo a client interview: engagement, empathy, education, and enlistment.

Citing Articles

Experiences of End-of-Life Decision-Making in Equine Veterinary and Charity Teams.

Cameron A, Geldard M, Mair T, England G, Burford J, Freeman S Animals (Basel). 2025; 15(5).

PMID: 40075960 PMC: 11898496. DOI: 10.3390/ani15050678.

Assisting the Learning of Clinical Reasoning by Veterinary Medical Learners with a Case Example.

Agne G, Carr A, Kirkwood R, Petrovski K Vet Sci. 2024; 11(9).

PMID: 39330812 PMC: 11435535. DOI: 10.3390/vetsci11090433.

Preliminary assessment of a tool for measuring relationship-centred communication in veterinary consultations (adapted VR-COPE).

McDermott M, Cobb M, Robbe I, Dean R MedEdPublish (2016). 2024; 10:134.

PMID: 38486577 PMC: 10939548. DOI: 10.15694/mep.2021.000134.1.

Recasting the gold standard - part II of II: communicating healthcare options along a continuum of care.

Englar R J Feline Med Surg. 2023; 25(12):1098612X231215639.

PMID: 38131202 PMC: 10811761. DOI: 10.1177/1098612X231215639.

Small Animal Veterinarians' Communication With Dog Owners From a Motivational Interviewing Perspective.

Enlund K, Jennolf E, Pettersson A Front Vet Sci. 2021; 8:772589.

PMID: 34901252 PMC: 8655983. DOI: 10.3389/fvets.2021.772589.